Paying by automatic payment

Direct into our bank account

This applies when paying your rates directly into our bank account either by:

• Automatic payment,
• Telephone banking,
• Internet banking, and
• direct credit.

It is your responsibility to ensure that the full amount of the instalment is paid by the due date. If you miss a due date a 10% penalty will be applied to any amount not paid. Our bank account details are:

Bank of New Zealand
Christchurch City Council
Bank account number:
020800 0044765 01

The information that you need to enter, that will appear on our bank statement are:

This information is required to ensure that the payment is credited to the correct rates account. To identify the reference number you can search for this using the ratesinfo search facility.

The important number that has to be attached to the payment is the reference number for the property, this is the RTZ number. This can be found on the top right hand corner of your rates installment notice. If you are unable to identify this, then you can search this using the ratesinfo website.

The reference number belongs to the property so if you sell a property and purchase a new property the reference number needs to be changed for the new property before you next pay rates.