Paying by direct debit
Rates EasyPay
EasyPay is the Councils' preferred payment option. With this option you are granting limited authority to the Council to debit your bank account on the due dates.
Payment options:
- Monthly payments are made on the 15th of every month
- Quarterly payments are made on the due date of the instalment
If the due date falls on a non-business day, the payment will be made on the evening of the next business day.
How to join Rates EasyPay
Complete a Rates EasyPay form:
When you join the Rates Easypay system you will receive a letter confirming your bank account details, commencement date and frequency of your payments.
Your rates instalment notice will inform you of the amounts and due dates for the payment of rates.
On payment days, the money you owe will be automatically paid out of your bank account. All transactions will show up on your regular bank account statement. The Council will amend the amounts debited from your account each year without further action on your part. You will be notified of all changes in advance.
To make changes to your direct debit
Once set up on direct debit this can be altered by contacting us. The most common reasons are:
- Change of bank account
When changing any bank account (even if just the suffix) details a new direct debit form needs to be completed, signed and sent to us for action. We need this form no later than 4 working days before the payment is due.
- Cancel a direct debit
Contact us no later than 4 working days before the payment is due.
- Stop one direct debit and transfer to a new property (buying and selling a property)
If the bank account details are the same as the existing direct debit we can transfer the direct debit to a new property.
- Add a new property to an existing direct debit
If the bank account details are the same as the existing direct debit we can add a new property to this.
- Change from monthly to quarterly of or vice versa
Contact us and we can amend this for you.
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